Privacy Policy

How Threshold Health Incorporated, doing business as Beeline and Beeline Health (“Beeline”, “we”) handles information on Beeline search (search.beeline.health). See also our Terms.

No patient information

Beeline is not built to hold patient information. Don’t enter it in a search, a note or a question. Anything you type to contribute is screened for patient details, and blocked when it looks like it has them.

When you search

• What you search for and the place you pick are used to answer the search. Your words are read by a language model to work out what you’re looking for.
• We use the approximate location our network provider gives for your connection to suggest addresses near you, and your IP address to limit abuse.
• We don’t keep your search words in our logs or analytics. Names and numbers are removed before a search is counted.
• A bug report keeps what you write, the page it came from and your browser’s name and version.

With an account

• Sign-in. Your email address, through WorkOS, our sign-in provider. We email you a one-time code.
• About you. Your role and how you heard about us, if you choose them.
• What you save and do. Your watch list, your recent searches (the newest 50: your words with names and numbers removed, the place kept to about a kilometer and a city name), your requests, notes, corrections, votes and profile claims, and when you accepted the contributor terms.

What is public

Community Notes, supplemental information, and reviewed corrections and answers show on Beeline with your role and city, never your name or email. A question you ask shows on its page without your name. Agree and disagree counts are public; who voted is not. A contact you give to verify a profile claim is seen only by our team.

Email

We send sign-in codes, a welcome email once, and answers to your requests, through Amazon SES from [email protected]. Replies reach our team at [email protected]. Our emails carry no tracking pixels or rewritten links.

Analytics

We use PostHog to count page views and clicks, linked to your account when you’re signed in. We send page paths without their query, never what you type, and we don’t record sessions. PostHog sets a cookie to tell visits apart.

Cookies and storage

A session cookie keeps you signed in. Your browser also stores a few settings for this site, such as the last place you searched.

Website checks and predictions

To check a practice, we read its public web pages and search results. Match numbers and other predictions come from our models, built on public provider records.

Who else handles it

Providers that run Beeline for us: hosting and email (Amazon Web Services), network and security (Cloudflare), sign-in (WorkOS), analytics (PostHog), and the language-model services that read searches, contributions and websites. We don’t sell personal information or use it for advertising.

Your choices

To see, correct or delete your account and what you’ve added, email [email protected] from the address you sign in with. Your profile shows your recent searches, requests and contributions.

Children

Beeline is not meant for children under 13, and we don’t knowingly collect their information.

Changes

We may update this policy; the date above says when it last changed. Questions: [email protected].